If you receive a phone call from an unknown person requesting information about your government laptop, what should you do?

Receiving a phone call from an unknown person requesting information about your government laptop should raise immediate concerns about security and data protection. Option A is the appropriate response because it emphasizes the importance of documentation and reporting. By documenting the interaction, you create a record that can be used to assess potential security threats or breaches. Contacting your security point of contact (POC) or help desk is crucial, as they are trained to handle such situations and can provide guidance on how to proceed.

Reporting the incident allows for a risk assessment and can help prevent possible security incidents. It ensures that your actions are in line with the organization's security protocols, which are designed to protect sensitive information and maintain overall cybersecurity. Proper communication with security personnel can help identify patterns of suspicious behavior, making it possible to take preventive actions against potential threats.

On the other hand, providing information without verifying the caller's identity or declining action altogether fails to address the potential security risks involved in such communications. It's essential to treat any unsolicited requests for sensitive information with caution to maintain the integrity of government assets and information.